An extraordinary service, fast and efficient!
I had the pleasure of working with Nam Ngo from Indochina Voyages to plan my trip to Vietnam which lasted 21 days! It’s all about planning quickly with fast and efficient service, despite the fact that we had 12 hours of time difference between him and me since I’m from Canada. The planning was super easy, and Nam was able to meet all my needs. He has been helpful and has always been there to suggest the best places to visit. With no worries, all my days were planned in advance and I just had to follow my route. It was simple and easy and most of all very pleasant and if there were ever a few things, the company was always there to help us and answer all our questions. Knowing that I could trust them, my trip respected my initial budget.
My trip started in Phu Quoc for 3 days, then I spent 4 days in South Vietnam to visit Saigon and Mekong. I continued my journey northbound through Hoi An, Danang, Hue, which lasted about 10 days and then ended my trip to Halong Bay and Hanoi. A real pleasure to travel without hassle. I highly recommend Indochina Travel Services for your trip planning to Vietnam, it’s a great investment. I really liked my experience and thank you so much for making me discover Vietnam!
A Great Vietnam Adventure with Indochina Voyages
This was our first trip to Vietnam. We wanted to spend 18 days starting in Hanoi and work our way down south to Phu Quoc Island. We wanted to be adventurous, active and experience as many places as we could in 18 days. We had initially considered planing and booking the trip our self but the task was daunting. A good friend referred us to Indochina Voyages (IV) because he had had a great experience with them previously. We are so glad we hooked up with IV and worked with Minh Vu. This company is top notch. Minh worked with us via emails to create a fantastic itinerary that suited what we wanted to do. We initially had so many questions and concerned but Minh worked with us to get them all addressed, in a timely fashion, with professionalism and patience. In all, we experienced Hanoi, May Chau, Pu Luong, Ninh Binh, Trang An, Halong Bay, Hue, Danang, Hoi An, Ho Chi Minh City, Can Tho with Mekong Delta, and Phu Quoc. We stayed in 8 different hotels all of which were excellent and included great breakfast. The included lunches and dinners at great local restaurants were fantastic as well – this was not street food but rather fine dining. There was certainly enough opportunities for street food tasting as well. We had 4 flights in Vietnam between major destinations with Vietnam Airline. We were picked up from the airports promptly and had private AC vans taking us to all places. All tours were guided with English speaking tour guides who were really nice, knew their stuff, and took care of us. Most importantly, this is a local company and local tour guides who really know Vietnam. They took us to awesome places that we would not explore on our own.
A word on payment. Since we were booking directly with IV, we submitted payments directly to them. Initially, we were apprehensive about sending a lot of money for the deposit directly to a company over seas. We had never done this before. We had no problems at all with IV. Indochina Voyages is a legit company and can be trusted.
Another reason to use a great tour company and agent is that when something goes wrong, they are there to help you. On one of our flights in Vietnam, it was re-routed due to bad weather. We were stuck in a city without lodging in the middle of the night. I texted Minh and he responded immediately and helped us.
In the end, we are so glad that we hooked up with IV and with Minh. We had a great adventure and wonderful memories. This was the best way to experience Vietnam for us. We highly recommend Indochina Voyages, and specifically Minh Vu.
Fantastic Holiday in Vietnam
This is the first time I’ve been with Indochina Voyages, and it has certainly exceeded our expectations! We spent 8 days in Hanoi and Halong Bay in beautiful Vietnam – the entire tour was very well organised. Our tour consultant, Daniel, has been extremely helpful, patient, and responsive with planning this amazing trip for us. Everything from airport pick up, our drivers, tour guide, have been so professional and very friendly!
I would highly recommend Indochind Voyages to everybody – the best travel company for south-east asia!
Well organized trip
We were picked up by a very comfortable private car as promised and taken to Halong Bayfor a wonderful cruise. The pick up after the voyage was smooth and simple as promised. All catered to and well run travel arrangement.
Visit to Vietnam and Cambodia organised by Indochina Voyages
Indochina Voyages are an excellent company which organised a private tour for our family to visit Vietnam and Cambodia. Dan and his team were excellent. Always checking at every stop that we were comfortable with all the arrangements.We had an excelled 17 day trip. Every thing was organised so well with all the small details taken care of. The hotels were first grade and the placed chosen for the itinerary made sure we did not miss any important place. Ha Long bay and Ho An is a must see places.
Our first trip to Viet Nam, won’t be our last!
When I began researching for our last minute, 2-week trip to Viet Nam, I had a month in which to plan and book flights. TBH I knew zero about the geography or popular travel spots, so asked my friend Google for help.
Google in turn directed me to the endless source of all travel wisdom and knowledge: TripAdvisor Forums. Huge thanks to everyone who generously offers their wisdom there. It was there that Ross recommended planning a trip to Viet Nam, with the assistance of one of many Vietnamese tour operators, and then he mentioned a few.
I went back to Google with my new info, sought out a few more VN tour operators, then contacted three directly.
In the end it was a battle between two excellent tour companies. Both consultants were pleasant, polite, patient and very capable, but for our particular requirements, Dan (Tram) from Indochina Voyages seemed to more fully listen and understood what we wanted, so we thought it only made sense to go with him.
I looked to TA Forums for advice on everything, including whether to take a train or bus to Sa Pa, and which were the best train/bus companies. As I went back again and again to Dan to share my new found info and tell him of my frustration and confusion, he explained the ways the transport companies worked, what they offered, the reason for pricing, etc. and together we settled on what turned out to be ideal for us.
I read about how some VN tour consultants follow you up whilst you’re travelling to make sure all is going well. Dan was one of these very attentive consultants. He met up with us the day after we arrived, and was never more than a WhatsApp call away, responding el pronto to any concern or enquiry.
We were met promptly at all times by drivers and tour guides, picked up promptly, transported promptly, accommodation and tour guides were great!
When we travel overseas we normally spend a month or so away, and spend enormous amounts of time pre-planning, booking accommodation and feeling exhausted before we’ve even left home. This time it was only a 2-week trip to Viet Nam. We wanted to relax, enjoy and leave the planning to others. That’s what we got! We loved our trip. We loved Viet Nam and its wonderful people (and food). And we loved spending time with Dan on our last night in Ha Noi!
Btw, we are very much into zero waste, and searched online for somewhere we could donate clean, unwanted clothing/footwear in Ha Noi. We discovered that there were two charity clothes booths for the poor where these items could be dropped off, we mentioned this to Dan, and he kindly offered to take our small bag of clothing to a booth which was not far from his office. The following day, Dan WhatsApp’ed a photo of our garments in the clothing booth. See related photos/information attached.
We highly recommend Dan and Indochina Voyages, and we anticipate using him/their services again in the very near future.
Thanks, Dan!
Excellent Experience
I just came back from a 16 day trip to Vietnam and Cambodia that I booked through Dan at Indochina voyages. It was terrific the guides were great and the tours fantastic I couldn’t fault the service from Dan from start to finish. Everything was perfect from the pick ups and transfers to the standard and position of the accomodation. The only thing I would do differently is spend 2 nights in Halong bay as it was a highlight and the boat was beautiful. Thanks Dan I will be highly recommending Indochina voyages to my friends
Great Trip Through Vietnam
Four of us have just returned from a 12 day trip through Vietnam organised by Linh Chu. Linh was great in responsiveness and very helpful/friendly in the preparations and even made the effort to meet us in Hanoi. We had personal english speaking guides in Saigon (Mr Thanh), Hoi An/Hue (Mr Tho) and Hanoi (Mr Nam) who were all great and punctual in meeting us with the driver. The tour went like clockwork and we also had our own time to relax or explore ourselves. I would thoroughly recommend them for anyone wanting to travel through Vietnam.
The BEST customer service from a travel agency, hands down!
We recently used Indochina Voyages to customise us a 10 day itinerary of Vietnam for our honeymoon in August. We had two amazing travel agents looking after us (Thao Vu and Linh Chu), both of whom were incredibly responsive and really listened to what we were interested in. Some of their suggestions (particularly the all you can eat/drink night time food tour of Saigon and Hanoi on the back of vespas) were things we wouldn’t have even thought about ourselves but ended up being some of the highlights of our trip. Aside from getting great advice prior to leaving, one of the most amazing things was having Linh as a contact on Whatsapp once we arrived in Vietnam. She checked up on us on our way around to make sure everything was going smoothly, she changed a pick up time for us at late notice and made alternative arrangements for us when my husband got sick and couldn’t do some of the activities. Their attention to detail made the whole trip effortless. We also appreciated the fact that they must have told everyone it was our honeymoon because we were made a fuss off everywhere we stayed. I could not recommend using this service enough, particularly if you want something tailored to specific timing requirements or interests.
Incredible trip to Vietnam & Cambodia
We used Indochina Tours for our recent trip. They were excellent in every aspect. Our excellent consultant Dan was extremely thorough, prompt, and easy to communicate with. We toured multiple cities including while we were on a cruise in the middle of the vacation. The guides were always there waiting, spoke english, and were truly nice people! Indochina handled flights, tours, hotel reservations, transfers and our trip to Ha Long Bay, all without a single hiccup! Sometimes we had a little difficulty understanding our guides because of accent but they did their best to make sure we understood. Our only complaint was the hotel Tara Angkor in Siem Reap, Our daughters room was full of ants and our room was extremely musty (I think mold). Reviews overall are good for this hotel. That being said I cannot recommend this company more. Top Notch!
Great tour of Vietnam and Cambodia
Dear Mr. Lee,
I am writing to you on a matter I should have contacted you sooner on. My wife and I are organizing our second trip to Vietnam and are using your company again to help us with this. I wanted to let you know how happy we have been with Linh’s help both on this occasion and in particular for our visit last October. She is very efficient and knowledgeable and we would always recommend her to colleagues if they want to do a similar trip.
Also, we thought your drivers are very kind people who did not take advantage of us. Ancsa can’t stop talking about them.
Kind Regards,
Paul and Ancsa.
Great Services and Nice people
Me and my friend took a one day cruise at Halong Bay.
Ms. Huyen and Ms.Thao which were our travel consultant during our visit to Hanoi, were very nice and very accommodating.
They helped us to arrange the trip neatly. The trip was including a return pickup service from our stay in Hanoi to Halong Bay. The driver arrived on time as scheduled and the bus were clean and comfortable.
The cruise itself was very great, very clean and bright. lucky for us during that time there just the 4 of us on board. so we can enjoy the board privately just like our own lol… they also served us a full course from appetizer to dessert which were delicious and the ingredients were very fresh.
So far, it was a great experience for us with Indochina Voyages. They are very prompt in response, accommodating, friendly and nice. We wouldn’t enjoy our trip to Halong Bay without the help from them.
Would love to recommend them to all of the people who are planning to go to Hanoi 🙂